In Articles, Business, Discord App

We created this Discord App tips for Small Business Owners article for our clients. Discord is a great way to communicate with your team, but there are some things you need to know before diving in. If you’re considering using Discord for small business communications, or if you already use it and want tips on how to improve the experience, read on! Here are five discord app tips for small business owners.

More companies are starting to use Discord for their business rather than Slack.

There are some clear pros and cons for using Discord, so let’s see if Discord for business is a good idea for your business. You might even find it’s a better choice for your business than Slack.

  • Free To Use
  • Unlimited Messaging History
  • Direct Messaging 

Discord is free to use, but there are some premium features you might find useful.  You should always take advantage of the free version before making a decision to pay for anything! If your business starts growing and you need more robust tools or integrations, Discord may be a better choice than Slack. As a business owner, are you a little intrigued? If so, keep reading about Discord app tips for small businesses.

Who Will Your Discord Users Be

discord for business

As a business owner, you should take time carefully deciding who your users will be on Discord. That is the main deciding factor on using Discord for your small business or not.

If you plan to work with outside parties like freelancers, clients, your community, or even students…

Discord is better than Slack. Thanks to Discord’s pricing strategy.

You’ll save money as Discord is not following Slack’s pay-per-user pricing. They are using a freemium model with their Nitro subscription. It’s a great option for small business owners like you, especially if you plan on using other services like Trello.

It is also much easier to invite someone to the server. Send a link and that’s done.

For example, you could include this link into any automated onboarding sent to new freelancers and you don’t have to worry about creating individual accounts.

Integration Required for Your Small Business

What kind of app integrations do you need for your business?

Discord might not be as strong as Slack on this but the developer community is really active and could already offer a solution to your challenge.

Check by yourself, see a list of available Discord bots.

To compare with Slack, Check essential apps listed in the app directory.

Discord has a strong voice calling feature, but it’s missing some of Slack’s functionalities. Discord was more focused more on the gaming audience, and less on professional use but that is quickly changing.

The Discord app can be beneficial to small business owners who have teams without many members or with people from different time zones.

If you’re looking for an easy way to communicate with your team, want a free option, or are interested in voice calling features, Discord is worth trying out!

You should consider trying Discord for your small business, too!

Discord has a good quality, besides being easy to use and free.

If you’re still not sure if Discord is right for your small business, read our post on the pros and cons of using this app, or just try it yourself!

Pricing & Miscellaneous

discord for business

The Discord is a free app, but it also offers in-app purchases. There are some other default features that you might find very useful for your small business!

  1. Unlmited Message History
  2. Direct Messaging with up to ten people at once.
  3. Bots can deliver notifications from third-party services.
  4. Freemium model with Nitro Subscription

There are some other default features that you might find useful for your small business: unlimited message history and direct messaging with up to ten people at once! You can add bots to deliver notifications from third-party services or simply use them as an assistant whenever you need.

If performance is important to your company, know that Discord is considered to be a lighter application Slack.

The Discord staff is super responsive on email, Reddit, and Twitter. Discord is free to use while Slack has a monthly fee for using its app.

It also has a Freemium model with Nitro subscription, which allows you to save money if you plan on using other services like Trello.

The Discord developer community is really active and could already offer solutions to help your small business. Getting excited about using Discord? Continue reading to learn more Discord App Tips for Small Businesses!

Start Your Business on Discord in Just a few minutes

discord app for business

Creating a Server for Your Business

Create a server by clicking the “+” button in your Discord dashboard, which is located in the left side column. Choose the name, your region, and click create. Yes, it’s really that simple to launch your Discord app.

How many servers can your run at once? Great question! Run as many Servers as you want, for free. Perfect for multiple business owners. To add a new server, click the “+” icon at the very bottom of the server list and you’re off to the races!

Discord is free to use, but there are some premium features you might find useful.  We always recommend that businesses try the free version first before making the final decision to pay for anything.  If you’re planning robust growth growth for your business and you expect more robust tools, integrations and bots then the Discord app may be a better choice than Slack.

Still not convinced the Discord App is for you? Keep reading our Discord app tips for small businesses article!

Defining Roles for Your Server

Get your whole team involved! But before inviting your employees, customers, vendors, or business partners, it is important to set permissions & roles for each team member. This assigns roles to users with a hierarchy so the information and conversations you have are protected. Under the server settings menu, you can create roles and assign permission to the roles with different parameters for each member.

Ideally, when someone is invited to your small business Discord server, they can’t see anything until they’re assigned a role by you!

Once this is done, they can see channels associated with the projects they’ve been assigned to, as well as a general chat channel.

In the Roles tab in your Server settings menu, you’ll be able to control what normal users can do. And don’t worry, no one on the server is allowed to PM anyone on the team unless they’ve been added as a friend. And yes, announcements are locked for obvious reasons.

Bots and Integrations

Discord bots can be added to a server just like any other member. On the left side of your dashboard, click “Members” and then “Add Member” next to the name you want to add as a bot.

After clicking on Members in your Discord Dashboard, select Add Bot User at the bottom of that

Click here and you can see a list of available Discord bots.

Connect your own product to Discord via webhooks. Intro to webhooks on Discord.

You can even set up a webhook on your blog that posts the latest article to directly to a specific channel in Discord.

This is done very easily by going into your server settings and choosing “Webhooks” from the left side menu on the Discord App, then clicking the blue button with an arrow pointing down next to where it says ‘Configure Webhook

Setting Up Discord is Easy

If you need help setting up your business on Discord, feel free to reach out to our team. We would like to teach people about how the discord app can help small business owners just like you! So, if performance is important to your company, know that Discord may be a better options than Slack. And don’t forget that the Discord staff is super responsive on email, Reddit, and Twitter.

If you’re still not clear on what Discord is or what the benefits are, click here to learn more!

316 Strategy Group is A Leader in Social Media

316 Strategy Group is an award-winning agency dedicated to helping small business owners grow their businesses. Contact our digital strategists to discuss how Discord or any other social media platform or app can help turbo-charge your business in the coming year.

To discuss social media management in Grand Island, click here.

To strategize with a social media manager in Omaha, click here.

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